Skip to main content

National College Credit Recommendation Service

Board of Regents  |  University of the State of New York

Active Learning Experiences - Dale Carnegie & Associates, Inc.

Descriptions and credit recommendations for all evaluated learning experiences

Length:

Version 1, 2, 3, and 4: 28 hours (3 days - 8 weeks). 

Dates:

Version 1: November 2011 - June 2015. Version 2: July 2015 - September 2018. Version 3: October 2018 - September 2021. Version 4: October 2021 - September 2024. 

Objectives:

Version 1, 2, and 3: Upon completion of this course, students will be able to: build team confidence and risk taking skills; distinguish between the foundations of planning and decision-making; strengthen people and team engagement skills; enhance communication for team results; cultivate 360-degree organization leadership skills; and reduce team stress and improve team attitudes. Version 4: Upon successful completion of the course, students will be able to build team confidence and risk-taking skills; strengthen people and team engagement skills; distinguish between the foundations of planning and decision-making; enhance communication for team results; cultivate 360-degree organization leadership skills; and reduce team stress and improve team attitudes. 

 

Instruction:

Version 1, 2, and 3: The methods of instruction include practical exercises, learner presentations, lectures, discussion, and classroom exercise. The general course topics include foundations for organizational success; find and address organizational opportunities; communicate and lead competently assertively; take initiative to improve results; influence styles and strategies; become a charismatic business communicator; demonstrate assertive leadership; influence growth and change; coaching for organizational results; manage organizational and team stressors; team leadership: how to grow through conflict; all win negotiations: a human relations approach; team member engagement championship; achieve work life balance; and rally people around results and renew vision. Version 4: Methods of instruction include discussion, practical exercises, learner presentations, lecture, and classroom exercises. General course topics include: expanding capacity for success; converting challenges to opportunities; taking greater control of your career; increasing efficiency influencing people; becoming a more compelling communicator; creating trust that transforms change to progress; assertive communication and leadership skills; influencing growth and change; coaching others toward superior results; harnessing emotions to power results; generating results by managing conflict; using all-win negotiation skills; team member engagement champion; creating richer and more satisfying life; proving ability to achieve results. 

Credit recommendation:

Version 1, 2, 3, and 4: In the lower division baccalaureate/associate degree category, 2 semester hours in Organizational Behavior or Management (6/11) (7/15) (10/18) (10/21). 

Length:

Version 1 and 2: 28 hours (8 week format); 24 hours (3-day format). 

Dates:

Version 1: October 2018 - September 2021. Version 2: October 2021 - September 2024. 

Objectives:

Version 1 and 2: Upon successful completion of the course, students will be able to: create and demonstrate sales strategies that facilitate the buying process through relationship-oriented techniques; use methods to establish a connection with customers to gain access and establish trust; construct solutions in collaboration with customers while offering insights and establishing value; apply the Dale Carnegie Sales Model to eliminate objections and minimize the need for negotiation; and employ proven techniques to maintain customer relationships and encourage repeat business.

Instruction:

Version 1 and 2: Methods of instruction include: discussion, practical exercises, learner presentations, lecture, and classroom exercises. General course topics include: sales attitude; how to gain access; discovery; communicate value; respond to objections; commit and maintain the relationship; how to expand professional networks; and sales skills mastery.

Credit recommendation:

Version 1 and 2:  In the lower division baccalaureate/associate degree category, 2 semester hours in Professional Sales and Sales Management (10/21).

Length:

Version 1, 2, 3, and 4: 16 hours (2 weeks).

Dates:

Version 1: January 1998 - June 2015. Version 2: July 2015 - September 2018. Version 3: October 2018 - September 2021. Version 4October 2021 - September 2024. 

Objectives:

Version 1, 2 and 3: Upon completion of this course, students will be able to plan and organize professional presentations; create and maintain a positive impression; and communicate ideas with clarity and force. Version 4:  Upon completion of the course, students will be able to: create and maintain a positive impression; be more natural and relaxed when making presentations, communicate ideas with clarity and certainty, and sell ideas that inspire others to take a specific action; and plan and organize professional presentations. 

Instruction:

Version 1: Methods of instruction include: group discussion, audio visual materials, modeling, planning, developing and delivering presentations, interactive coaching, videotaping and feedback, and self-assessment. The general course topics include planning and organizing professional presentations, creating and maintaining a positive impression, communicating ideas with clarity and force, selling ideas, and inspiring others. Version 2 and 3: Methods of instruction include: audio visual materials, practical exercises, learner presentations, lecture, discussion, and classroom exercise. The general course topics include: creating a positive first impression; increase credibility; present complex information; communicate with greater impact; motivate others to action; respond to pressure situations; and inspire people to embrace change. Version 4: Methods of instruction include audiovisual materials, discussion, practical exercises, learner presentations, lecture, and classroom exercises. General course topics include: creating a positive first impression; increasing credibility; presenting complex information clearly; communicating with greater impact; motivating others to action; responding to pressure situations; and inspiring people to embrace change. 

Credit recommendation:

Version 1: In the lower division baccalaureate/associate degree category, 1 semester hour in Speech or Oral Communication (11/99) (8/03) (8/07) (6/11). Version 2 and 3: In the lower division baccalaureate/associate degree category, 1 semester hour in Oral communication (7/15) (10/18). Version 4: In the lower division baccalaureate/associate degree category, 1 semester hour in Communications (10/21).  

Length:

Version 1: 3 days in-person (27 hours); 8 weeks (31 hours); OR live online (19 hours)

Dates:

Version 1: October 2021 -  September 2024

Objectives:

 Version 1: Upon completion of the course, students will be able to: define leadership competencies required of new leaders; apply the Leadership Model of Success to create a vision for personal leadership development; create a Leadership Impact Plan to affect change in the organization; evaluate the types of followers on a team and apply an appropriate communication style; analyze employee performance and create guidelines for reasonable, allowable margins of error; evaluate and expand one's self-awareness by applying Johari Window, Achilles Heel, and Feedforward techniques; analyze an employee's current zone of performance and assign new responsibilities to boost performance and engagement; and understand communication triggers and apply appropriate response generators to improve communication.

Instruction:

Version 1: Methods of instruction include: audiovisual materials, discussion, learner presentations, lecture, and classroom exercises. General course topics include: characteristics of leadership effectiveness; leading with integrity; leading others to accomplish results; enhancing leadership competence; engaging followers; communicating with authority; guiding performance; increasing self-awareness; inspiring confidence in leadership; and developing self and others.

Credit recommendation:

Version 1: In the lower division baccalaureate/associate degree category, 2 semester hours in Fundamentals of Effective Leadership (10/21).

Length:

Version 1: 26 hours 

Dates:

Version 1: October 2021 - September 2024. 

Objectives:

 Version 1: Upon completion of the course, students will be able to evaluate the current conditions in the organization and create an environment of psychological safety; recognize hidden biases to people of different genders, ages, cultures and apply conscious strategies to minimize their impact; create a team project to bring greater diversity and/or inclusion to the participant's organization; identify micro-aggressions and evaluate effective alternative behaviors; recognize the diversity in communication styles and adjust personal communication styles accordingly; apply "feedforward" to improve self-awareness; understand individuals' differing reactions to change; find common ground from which to establish healthy and effective relationships; and analyze the perspective behind controversial comments and navigate emotionally difficult conversations.

Instruction:

Version 1: Methods of instruction include: audiovisual materials, discussion, practical exercises, learner presentations, and lecture. General course topics include: cultural awareness; recognizing biases; building a higher self-confidence and honesty in self-examination; willingness to accept negative feedback; utilizing skills to communicate with empathy; effectively managing conflict; and  building trust and psychological safety. 

Credit recommendation:

Version 1: In the lower division baccalaureate/associate degree category, 2 semester hours in diversity, equity, and inclusion (DEI) (10/21).

Length:

 Version 1: 24 hours (8 weeks). Version 2, 3, and 4: 28 hours (8 weeks). 

Dates:

Version 1: June 1999 - August 2010. Version 2: July 2015 - September 2018. Version 3: October 2018 - September 2021. Version 4: October 2021 - September 2024. 

Objectives:

Version 1: Upon successful completion of this course, students will be able to: develop a personal vision; set and achieve personal goals; and understand and apply the basic principles of interpersonal and public communication, leadership, and stress management necessary to function effectively in both personal, academic, and career settings. Version 2 and 3: Upon completion of the course, students will be able to: identify techniques to improve self-confidence; strengthen people and human relations skills; enhance communication skills; incorporate basic leadership skills into a variety of settings; and apply tools to reduce stress and improve attitude. Version 4: Upon completion of the course, students will be able to: identify techniques to improve self-confidence; strengthen people and human relations skills; incorporate basic leadership skills into a variety of settings; apply tools to reduce stress and improve attitude; and enhance communication skills.

Instruction:

Version 1: Major topics are personal development (enhancing self-confidence, setting and achieving goals, and managing stress); interpersonal communication (conversation skills, listening, giving directions, providing and receiving feedback, and managing conflict); public speaking (topic selection, content development and organization, and verbal and non-verbal elements of delivery); and leadership. Methods of instruction include lecture, discussion, classroom exercises, learner presentations/reports, outside readings and assignments, instructor and student evaluation of progress, observation, self-assessment, reports, application projects, goal-setting, breakthrough plans, and mid-point and final evaluations. Version 2 and 3: Methods of instruction include practical exercises, learner presentations, lecture, discussion, and classroom exercises. General course topics include increasing self-confidence; putting stress in perspective; enhancing relationships; energizing communications; managing stress; demonstrating leadership; and renewing visions. Version 4: Methods of instruction include: discussion, practical exercises, learner presentations, lecture, and classroom exercises. General course topics include: building a foundation for success; recalling and using names; building on memory skills and enhancing relationships; increasing self confidence; enhancing relationships and motivating others; energizing communications; clarifying ideas; disagreeing agreeably; gaining willing cooperation and committing to influencing others; managing and putting stress in perspective; developing more flexibility; building and inspiring others through recognition and demonstrating leadership; celebrating achievements and renewing visions.

Credit recommendation:

Version 1: In the lower division baccalaureate/associate degree category, 1 semester hour in Communications, Speech, or Interpersonal Skills (6/00) (8/03) (8/07). NOTE: Credit is not recommended if student has already received credit for Oral Communication and Interpersonal Skills (Dale Carnegie Course [DCC-1]). Version 2 and 3: In the lower division baccalaureate/associate degree category, 1 semester hour in Communications or Interpersonal Skills (7/15) (10/18). NOTE: Students may not receive credit for this course and DLCR-0001 Effective Communications and Human Relations. NOTE: Please note time lapse in the course offering dates. Version 4: In the vocational category, 2 semester hours in personal development (10/21). 

Length:

Version 1: 18 hours (6 weeks, plus 9 hours of outside preparation). Version 2: 21 hours (6 weeks, plus Orientation). Version 3: 24 hours (7 weeks). Version 4: 21 hours (3 days). Version 5: 24.5 hours (7 weeks). Version 6, 7, and 8:  28 hours (7 weeks) or 24 hours (3 weeks). 

Dates:

Version 1: January 1981 - June 1999. Version 2: July 1999 - December 1999. Version 3: January 2000 - May 2006. Version 4: June 2006 - May 2011. Version 5: June 2011 - June 2015. Version 6: July 2015 - September 2018. Version 7: October 2018 - September 2021. Version 8: October 2012 - September 2024. 

Objectives:

Version 1: Major topics covered in the course are creative process, planning, organizing, directing, coordinating, delegating, controlling, decision making, communicating, motivating, and interpersonal skills. Methods of instruction include lecture, discussion, outside readings, instructor evaluation of classroom exercises, case studies, and three required papers. Version 2, 3 and 4: Upon successful completion of this course, students will be able to: apply effectively the principles of management and team building that enhances their performance as managers. Version 5: Upon successful completion of the course, students will be able to: create a shared vision; develop organizational plans and strategies; manage meetings; influence others and empower them to deliver results; systematically solve organizational problems; demonstrate the planning process; communicate to lead; lead innovative change; effectively delegate responsibilities; conduct performance appraisals; and coach people to higher levels of performance. Version 6 and 7: Upon completion of the course, students will be able to: discover how experiences, beliefs, and values shape leadership style and discover the impact of that style on the organization's environment and culture; develop human potential and build relationships of mutual trust and respect; create and maintain processes and procedures that drive innovation, plan and define performance goals, utilize time effectively, delegate, analyze problems, and make decisions; develop leadership by demonstrating effective questioning and listening skills: one-on-one, in small groups, and leading problem-solving meetings; and balance the desired outcomes of visions and plans with an accurate assessment of actual performance, and hold others accountable to predetermined results. Version 8: Upon completion of the course, students will be able to: create and maintain processes and procedures that drive innovation; plan and define performance goals; utilize time effectively; delegate, analyze problems, and make decisions; develop leadership by demonstrating effective questioning and listening skills in various settings, including one-on-one, in small groups, and leading problem-solving meetings; discover how experiences, beliefs, and values shape leadership style and discover the impact of that style on the organization's environment and culture; develop human potential and build relationships of mutual trust and respect; and balance the desired outcomes of visions and plans with an accurate assessment of actual performance, and hold others accountable to predetermined results. 

Instruction:

Version 1: Major topics covered in the course include: creative process, planning, organizing, directing, coordinating, delegating, controlling, decision-making, communicating, motivating, and interpersonal skills. Methods of instruction include: lecture, discussion, outside readings, instructor evaluation of classroom exercises, case studies, and three required papers. Version 2: Major topics covered in the course include: creative process, planning, organizing, directing, coordinating, delegating, controlling, decision making, communicating, motivating, and interpersonal skills. Methods of instruction include lecture, discussion, outside readings, role playing, teamwork, instructor evaluation of classroom exercises, case studies, learner presentation/reports, application projects, final course assessment, and required papers. Version 3: Major topics covered in the course include self-direction, people skills, process skills, communication skills, and accountability. Methods of instruction include: self-assessment, reports, small group work, projects, large group discussion, demonstrations, case studies, role play, instructor coaching, use of examples, project reports, mid-point evaluation, final evaluation, and use of a leadership plan. Version 4: Major topics covered in this course include: developing personal leadership; understanding the innovation process; performance; problem analysis and decision making; delegation; communication and turning ideas into action. Methods of instruction include: self-assessment, reports, small group work, projects, large group discussion, demonstrations, case studies, role play, instructor coaching, use of examples, project reports, mid-point evaluation, final evaluation, and use of a leadership plan. Version 5: Methods of instruction include: self-assessment, practical exercises, discussion, presentation, lecture, case study, demonstrations, role play, coaching, application projects, outcome reports, and leadership plan. The general course topics include: personal leadership, organizational results, the innovation process, the planning process, the performance process, appraisal systems, coaching, the delegation process, problem analysis and decision making, recognizing human potential, the continuous improvement process, leading meetings, time management and accountability, and communications. Version 6 and 7: Methods of instruction include case studies, practical exercises, learner presentations, lecture, discussion, and classroom exercise. The general course topics include: innovation and planning; performance process and accountability; coaching and appraisal; problem solving and decision making; delegation; handling mistakes; communicating and leading meetings; and continuous improvement. Version 8: Methods of instruction include: case studies, discussion, practical exercises, learner presentations, lecture, and classroom exercises. General course topics include: developing personal leadership; achieving organizational results; applying the innovation process; demonstrating the planning process; defining the performance process; appraisal systems and the coaching process; problem analysis and decision-making; recognize human potential; implementing the delegation process; handling mistakes; communicating to lead; leading more effective meetings; celebrating success; commitment to continuous improvement.

Credit recommendation:

Version 1: In the upper division baccalaureate degree category, 2 semester hours in Management (4/83) (5/88) (5/94). Version 2: In the upper division baccalaureate degree category, 2 semester hours in Leadership or Management (7/99). Version 3 and 4: In the upper division baccalaureate degree category, 2 semester hours in Leadership or Management (6/00) (8/03) (8/07). NOTE: Credit should not be awarded if the student has already received credit for the course The Leadership Advantage DLCR-0013. Version 5: In the lower division baccalaureate/associate degree category, 2 semester hours in Business, Leadership, Organizational Behavior, Management, or Business Communications (6/11). NOTE: Credit should not be awarded if students have already received credit for the course The Leadership Advantage DLCR-0013. Version 6: In the lower division baccalaureate/associate degree category, 2 semester hours in Leadership or Human Relations (7/15) (10/18).  NOTE: Students may not receive credit for this course and  The Leadership Advantage DLCR-0013. Version 8: In the lower  division baccalaureate/associate degree category, 2 semester hours in Leadership (10/21).  

Length:

Version 1: 3 days in-person (27 hours); 8 weeks (31 hours); OR live online (27 hours).

Dates:

Version 1: October 2021 - September 2024 

Objectives:

Version 1: Upon completion of the course, students will be able to: apply the Leadership Model of Success to create a purpose and a vision statement for personal leadership development; create strategic goals that support the vision and values of the organization; evaluate ideas using the Green-Light and Red-Light Thinking mechanism; understand the common ground, needs, and values of employees by applying the "innerview" process; utilize a framework for handling performance deviations; follow the delegation process to assign projects that foster employee development; apply the innovation process to problem-solving and exploring opportunities; and create a coaching environment that engages the team member, allows for evaluation of their responses, and empowers the team member to take independent action.

Instruction:

Version 1: Methods of instruction include: audiovisual materials, discussion, practical exercises, learner presentations, and lecture. General course topics include: building effective teams; innovation; accomplishing results through others; leadership agility; delegation process; the people side of change; acceptance finding.

Credit recommendation:

Version 1: In the lower division baccalaureate/associate degree category, 2 semester hours in leadership (10/21).

Length:

Version 1: 24 hours (8 sessions) 

Dates:

Version 1: October 2021 - September 2024. 

Objectives:

Version 1: Upon completion of the course, students will be able to: apply the principles of interpersonal communication; apply motivation and leadership techniques; apply listening and speaking skills; apply human relations skills to enhance relationships; develop a personal vision and greater self-confidence; and manage stress in order to function effectively in both professional and social settings. 

Instruction:

Version 1:  Methods of instruction include: audiovisual materials, discussion, practical exercises, learner presentations, and lecture. General course topics include: building a foundation for success; recalling and using names; building on memory skills and enhancing relationships; increasing self-confidence; putting stress in perspective; enhancing relationships and motivating others; energizing communication; making ideas clear; disagreeing agreeably; gaining willing cooperation and committing to influence others; managing stress; developing more flexibility; building others through recognition; inspiring others; demonstrating leadership; celebrating achievements and renewing vision. 

Credit recommendation:

Version 1: In the lower division baccalaureate/associate degree category, 3 semester hours in Interpersonal Communication (10/21).  

Length:

Version 1: 14 hours 

Dates:

Version 1: October 2021 - September 2024

Objectives:

Version 1: Upon completion of the course, students will be able to: create and maintain a positive impression; be more natural and relaxed when making presentations, communicate ideas with clarity and certainty, and sell ideas that inspire others to take a specific action; and plan and organize professional presentations.

Instruction:

Version 1: Methods of instruction include: audiovisual materials, discussion, practical exercises, learner presentations, and lecture. General course topics include: creating a positive first impression; increasing credibility; presenting complex information clearly; communicating with greater impact; motivating others to action; responding to pressure situations; and inspiring people to embrace change.

Credit recommendation:

Version 1: In the lower division baccalaureate/associate degree category, 1 semester hour in Communications (10/21).

Top