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National College Credit Recommendation Service

Board of Regents  |  University of the State of New York

Dale Carnegie & Associates, Inc. | Evaluated Learning Experience

Live Online: Effective Communications and Human Relations


Version 1: 24 hours (8 sessions) 

Various; online format.

Version 1: October 2021 - September 2024. 

Instructional delivery format: 
Online/distance learning
Learner Outcomes: 

Version 1: Upon completion of the course, students will be able to: apply the principles of interpersonal communication; apply motivation and leadership techniques; apply listening and speaking skills; apply human relations skills to enhance relationships; develop a personal vision and greater self-confidence; and manage stress in order to function effectively in both professional and social settings. 


Version 1:  Methods of instruction include: audiovisual materials, discussion, practical exercises, learner presentations, and lecture. General course topics include: building a foundation for success; recalling and using names; building on memory skills and enhancing relationships; increasing self-confidence; putting stress in perspective; enhancing relationships and motivating others; energizing communication; making ideas clear; disagreeing agreeably; gaining willing cooperation and committing to influence others; managing stress; developing more flexibility; building others through recognition; inspiring others; demonstrating leadership; celebrating achievements and renewing vision. 

Credit recommendation: 

Version 1: In the lower division baccalaureate/associate degree category, 3 semester hours in Interpersonal Communication (10/21).