Dale Carnegie & Associates, Inc. | Evaluated Learning Experience
Diversity and Inclusion: Cultural Awareness and Competency
Version 1: 26 hours
Version 1: October 2021 - September 2024.
Version 1: Upon completion of the course, students will be able to evaluate the current conditions in the organization and create an environment of psychological safety; recognize hidden biases to people of different genders, ages, cultures and apply conscious strategies to minimize their impact; create a team project to bring greater diversity and/or inclusion to the participant's organization; identify micro-aggressions and evaluate effective alternative behaviors; recognize the diversity in communication styles and adjust personal communication styles accordingly; apply "feedforward" to improve self-awareness; understand individuals' differing reactions to change; find common ground from which to establish healthy and effective relationships; and analyze the perspective behind controversial comments and navigate emotionally difficult conversations.
Version 1: Methods of instruction include: audiovisual materials, discussion, practical exercises, learner presentations, and lecture. General course topics include: cultural awareness; recognizing biases; building a higher self-confidence and honesty in self-examination; willingness to accept negative feedback; utilizing skills to communicate with empathy; effectively managing conflict; and building trust and psychological safety.
Version 1: In the lower division baccalaureate/associate degree category, 2 semester hours in diversity, equity, and inclusion (DEI) (10/21).