Version 1: Major topics are: organizing and preparing a sales presentation, qualifying prospects, managing time effectively, developing accounts, closing the sale, and prospecting for new clients. Methods of instruction include: lecture, discussion, classroom exercises that emphasize participation, written and oral reports that provide instructor/student interaction, evaluation of progress.. Version 2: Major topics are organizing and preparing a sales presentation, qualifying prospects, managing time effectively, developing accounts, closing the sale, and prospecting for new clients. Methods of instruction include lecture; discussion; classroom exercises that emphasize participation, such as contests and role playing; written and oral reports that provide instructor/student interaction; observations, sales presentations, mid-point feedback and final course assessments, and evaluation of progress. Version 3:  Methods of instruction include: lecture; discussions; classroom exercises that emphasize participation,  written and oral reports that provide instructor/student interaction, "in the moment" coching,teachable moments, sales presentations, real world application with accountability reoprts, and final course assessments, and evaluation of progress. The general course topics include organizing and pareparing a sales presentation, qualifying prospects, managing time effectively, devaloping accounts, closing the sald and prospecting for new clients. Version 4 and 5: The methods of instruction include: practical exercises, learner presentations, lecture, discussion, and classroom exercise. The general course topics include building rapport; generate interest; provide solutions; resolve objections; appeal to motives and gain commitment; uncover opportunities; planning; and sales process.

Version 1: Major topics covered in the course are: creative process, planning, organizing, directing, coordinating, delegating, controlling, decision-making, communicating, motivating, and interpersonal skills. Methods of instruction include: lecture, discussion, outside readings, instructor evaluation of classroom exercises, case studies, and three required papers. Version 2: Major topics covered in the course are: creative process, planning, organizing, directing, coordinating, delegating, controlling, decision making, communicating, motivating, and interpersonal skills. Methods of instruction include lecture, discussion, outside readings, role playing, teamwork, instructor evaluation of classroom exercises, case studies, learner presentation/reports, application projects, final course assessment, and required papers. Version 3: Major topics covered in the course are: self-direction, people skills, process skills, communication skills, and accountability. Methods of instruction include: self-assessment, reports, small group work, projects, large group discussion, demonstrations, case studies, role play, instructor coaching, use of examples, project reports, mid-point evaluation, final evaluation, and use of a leadership plan. Version 4: Major topics covered in this course include: developing personal leadership; understanding the innovation process; performance; problem analysis and decision making; delegation; communication and turning ideas into action. Methods of instruction include: self-assessment, reports, small group work, projects, large group discussion, demonstrations, case studies, role play, instructor coaching, use of examples, project reports, mid-point evaluation, final evaluation, and use of a leadership plan. Version 5: Methods of instruction include: self-assessment, practical exercises, discussion, presentation, lecture, case study, demonstrations, role play, coaching, application projects, outcome reports, and leadership plan. The general course topics include: personal leadership, organizational results, the innovation process, the planning process, the performance process, appraisal systems, coaching, the delegation process, problem analysis and decision making, recognizing human potential, the continuous improvement process, leading meetings, time management and accountability, and communications.Version 6 and 7: The methods of instruction include case studies, practical exercises, learner presentations, lecture, discussion, and classroom exercise. The general course topics include innovation and planning; performance process and accountability; coaching and appraisal; problem solving and decision making; delegation; handling mistakes; communicating and leading meetings; and continuous improvement.

Version 1: Methods of instruction include: lecture, discussion, classroom exercises, and presentations/reports, outside readings and assignments, trainer and student evaluation of progress, observation and self-assessment. The general course topics include: personal development and business skills (enhancing self-confidence, setting and achieving goals, and managing stress); interpersonal communication (conversation skills, listening, giving directions, providing and receiving feedback, and managing conflict); pubic speaking (topic selection, content development and organization, and verbal and nonverbal elements of delivery); and motivation/leadership skills. Version 2 and 3: The methods of instruction include: practical exercises, learner presentations, lecture, discussion, and classroom exercise. The general course topics include personal and small group communication; motivation skills; delegation; conflict resolution; stress management; and building greater self-confidence.

Version 1: Major topics covered in the course are organization and presentation of ideas, improving memory, setting goals, developing self-confidence, dealing with stress, building positive relationships, problem solving, and interpersonal skills. Methods of instruction include discussion, classroom exercises, outside readings, and instructor and student evaluation of progress. Major topics covered in the course are personal development (enhancing self-confidence, setting and achieving goals, and managing stress); interpersonal communication (conversation skills, listening, giving directions, providing and receiving feedback, and managing conflict); public speaking (topic selection, content development and organization, and verbal and nonverbal elements of delivery); and leadership. Methods of instruction include lecture, discussion, classroom exercises, learner presentations/reports, outside readings and assignments, instructor and student evaluation of progress, observations, and self-assessment. Version 2 and 3: Major topics include: organization and presentation of ideas, improving memory, setting goals, developing self-confidence, dealing with stress, building positive relationships, problem solving, and interpersonal skills. Methods of instruction include discussion, classroom exercises, outside readings, and instructor and student evaluation of progress. Version 4: Methods of instruction include discussion, classroom exercises, outside readings, reflections, and instructor and student evaluation of progress. The general course topics include organization and presentation of ideas, improving memory, setting goals, developing self-confidence, dealing with stress, building positive relationships, problem solving, and interpersonal skills. Version 5 and 6: The methods of instruction include practical exercises, learner presentations, lecture, discussion, and classroom exercise. The general course topics include building a foundation for success; recall and use names; build on memory skills and enhance relationships; increase self-confidence; put stress in perspective; enhance relationships and motivate others; energize communication; make ideas clear; disagree agreeably; gain willing cooperation and commit to influence others; manage our stress; develop more flexibility; building others through recognition; inspire others; demonstrate leadership; and celebrate achievements and renew vision.