Version 1: Upon completion of the course, students will be able to evaluate the current conditions in the organization and create an environment of psychological safety; recognize hidden biases to people of different genders, ages, cultures and apply conscious strategies to minimize their impact; create a team project to bring greater diversity and/or inclusion to the participant's organization; identify micro-aggressions and evaluate effective alternative behaviors; recognize the diversity in communication styles and adjust personal communication styles accordingly; apply "feedforward" to improve self-awareness; understand individuals' differing reactions to change; find common ground from which to establish healthy and effective relationships; and analyze the perspective behind controversial comments and navigate emotionally difficult conversations.