Skip to main content

National College Credit Recommendation Service

Board of Regents  |  University of the State of New York

UPI Study, Inc. | Evaluated Learning Experience

Business 210: Business Communication


Varies (self-study, self-paced).

Various; distance learning format.

March 2021 - Present. 

Instructional delivery format: 
Online/distance learning
Learner Outcomes: 

Upon successful completion of the course, students will be able to: discuss the importance of effective communication in professional settings and its impact on organizational success and individual performance; develop proficiency in key communication skills, including verbal, non-verbal, listening, and digital communication; implement communication strategies for internal and external stakeholders, applying clarity, empathy, and adaptability; navigate organizational communication structures and their influence on information flow and team dynamics; and master effective communication techniques in team environments, including conflict resolution and collaborative tools.


The course is self-paced, and instruction is delivered through online video and text lessons. Students are assessed through quizzes, assignments and a proctored final exam. Major topics include communication in the workplace; communication and diversity; communication in groups; interpersonal and group communication; leadership in management; roles and responsibilities of the supervisor; communication as a supervisor; messaging in business communication; and planning to communicate in the workplace.

Credit recommendation: 

In the lower division baccalaureate/associate degree category, 3 semester hours in Business, Communication, Business Communication, Communication Studies, or Management (1/24).