Students will be able to: identify physical and equipment safety and maintenance principles and practices; demonstrate understanding of storage methods (e.g., external, network attached, cloud); exhibit understanding of memory; demonstrate uses of eSATA, Bluetooth®, and USB; identify different types and standards of processors; develop an understanding of various client operating systems; demonstrate understanding of Network Interface Cards (NICs); identify different physical and logical characteristics of network connections; demonstrate use of remote access (e.g., Windows® terminal services, terminal emulation software, VPN, telephony connections, SSH); exhibit understanding of wired and wireless communications and standards; identify cable components and uses, including twisted pair and fiber; demonstrate understanding of signal characteristics and transmission among various media types; demonstrate understanding of OSI model layers; demonstrate familiarity with TCP/IP model; identify IEEE, EIA/TIA standards  and common Port numbers; distinguish among various types and uses of wired network devices; distinguish various types and uses of wireless network device; utilize ping, ipconfig, tracert, and netstat commands; maintain and troubleshoot cabling; perform local and remote loopback; identify various troubleshooting methodologies (e.g., top-down, bottom-up, divide and conquer); utilize, perform, and analyze a packet capture; explain the difference between static, dynamic, default, and gateway routes; demonstrate an understanding of WAN connection types; recognize and implement basic router operations and configurations; demonstrate understanding of switch operations and configurations (e.g., VLAN, interVLAN); compare and contrast routed vs. routing protocols; differentiate between a collision domain and a broadcast domain; demonstrate familiarity with various protocols and architecture terminology; demonstrate familiarity with DHCP and DNS; identify various network operating systems (e.g., Windows®, Linux®); identify various network types; exhibit understanding of physical and logical networking topologies (e.g., access, core, distribution); exhibit understanding of various LAN, MAN, PAN, WLAN, and WAN topologies; exhibit knowledge of IP network addressing (e.g., IPv4, IPv6); differentiate between classful and classless IP addressing; demonstrate understanding of Media Access Control (MAC) addressing; convert binary, hexadecimal, and decimal numbering systems; create subnets from a network address; identify and troubleshoot basic organizational and acceptable use policies; implement and maintain device security procedures; explain the defense in-depth approach to security (e.g., DMZ, Bastion Host); identify and troubleshoot network security attacks and breaches; identify and troubleshoot viruses, worms, and other forms of malware; install and maintain appropriate firewalls, including NAT; explain general cryptography concepts; exhibit understanding of analysis and planning concepts; compare and contrast principles of logical and physical design; identify various forms of power protection, backups, and UPS; explain the appropriate use and benefits of thin clients; install, maintain, and troubleshoot physical and wireless networks according to design specifications; describe various access methods (e.g., ISP, DSL, broadband/cable, satellite, wireless, mobile); and explain the principles of virtualization.  Performance Component:  Select and Connect Equipment to Set Up a Simple LAN with Two Workstations (39%); Set Up a Workgroup, Create Users, Create Shares and Install a Printer (61%).