Students will be able to: describe the key components of group dynamics and their effect on team success; analyze how effective work teams function and methods available for group leaders to develop an effective team; examine communication problems and solutions for work teams and evaluate barriers to effective collaboration, including conflict resolution techniques; understand the basics of communication, including the importance of two-way communication (sending and receiving), and how to share information with team members and superiors; explain the need for leaders to issue clear, concise, and unambiguous directives; understand effective relationships with others in order to motivate and lead; define diversity in interpersonal situations and the need for neutralizing prejudice in the workforce; identify the effects of substance abuse in the workplace; describe how core values are used to make ethical choices; describe how integrity, respect, and character affect behavior; determine the main causes and effects of stress on decision making; apply good critical thinking skills and examine different approaches to making decisions; apply the processes for making personal decisions and setting goals; Explain why setting an example and instilling a positive attitude in team members are important factors in becoming an effective manager; describe how feedback and constructive criticism is critical in mentoring and evaluating the performance of team members; examine how management and leadership are both alike and different and how managers deal with difficult situations; describe how physical fitness and mental health contribute to the success of an organization; identify the principles of effective leadership and followership, including the art of delegating responsibility to team members; explain the most effective leadership techniques and analyze the characteristics that make effective leaders, including the importance of discipline and personal responsibility; evaluate the important elements of our democratic government, Bill of Rights, and the United States Constitution; explain the history and courtesies rendered to the flag of the United States and other symbols; understand the key factors of being a citizen in a strong democracy; evaluate the need to take personal accountability and the benefits of creating a personal financial plan; identify a career strategy, including elements of a personal resume, to assist in making career decisions and evaluate the types of career paths that are related to interests, aptitude, and attitude; and understand the need for organizations to set policies (i.e., personal appearance and attendance) and procedures, including the functions of the organization's structure.