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National College Credit Recommendation Service

Board of Regents  |  University of the State of New York

NOCTI and Nocti Business Solutions (NBS) | Evaluated Learning Experience

Administrative Assistant – Pennsylvania Customized Test (8296)

Length: 

Varies. 

Location: 
NOCTI proctored test centers throughout Pennsylvania. This assessment is not available through Nocti Business Solutions.
Dates: 

September 2019 - August 2024. 

Instructional delivery format: 
Proficiency exam
Learner Outcomes: 

Students will be able to: identify different types of computers and how individual computers relate to networks; differentiate between operating systems and applications software; identify the functions of computer hardware, software, and peripheral devices in the information processing cycle; utilize Internet and network resources safely, legally, and ethically; assess, interpret, and manipulate Internet research; utilize templates to prepare business documents (e.g., invoices, fax cover sheets, time sheets); create, edit, and format business correspondences and technical documents efficiently (e.g., letters, memos, agendas, minutes, press release reports, itineraries); enhance documents with graphics; create and format tables; create and format forms; generate form letters, mailing labels, and envelopes using Mail Merge; import and export data into other applications; create, edit, and format spreadsheets; enhance spreadsheets with graphics; define and demonstrate the integration of worksheet applications through pasting, linking, and embedding; create, format, and modify charts; create formulas and use standard functions; create spreadsheets using range names, worksheet protection, and look-up tables; manipulate multiple worksheets and workbooks; import and export data into other applications; enter data and update databases; create databases; query databases; understand and develop relationships to create queries; create reports, forms, and combo boxes; import and export data into other applications; create, edit, and format presentations; enhance a presentation with advanced features; deliver a well-planned professional business presentation; create, edit, and format publications; enhance a publication with advanced features; understand design principles related to page layout; utilize electronics communications software; apply proper electronics communications etiquette; use scheduling and contact management software; build keyboarding speed and accuracy; use copier, fax, projectors, and scanners; file and manage records and materials; process incoming and outgoing mail; use proper interpersonal communication skills in a diverse work environment; package and ship materials, and verify and receive shipments; assist with travel arrangements and event planning; create and maintain a budget; apply proofreader’s marks and revise text utilizing correct grammar, punctuation, and spelling in all business communications; plan and manage office activities (e.g., meetings, workshops, travel arrangements); describe the roles and responsibilities of an office manager; develop time management skills by setting priorities and performing multiple tasks; describe safety concerns in an office environment; convert decimals, percent, and fractions to their equivalent parts; properly maintain business checking and savings accounts; calculate discounts and sales tax; understand the accounting equation and classify accounts; analyze transactions affecting assets, liabilities, and owner’s equity; analyze transactions into debit and credit parts; post to a general ledger; reconcile bank statements, and establish and replenish petty cash fund; prepare worksheet and adjusting entries; prepare balance sheet and income statement; record adjusting and closing entries; prepare payroll records; prepare payroll accounting, taxes, and reports; learn business law and business ethics vocabulary; explain crimes often associated with business and organizations (e.g., embezzlement, extortion, computer crimes); identify improper use of business technology and property (e.g., computers, personal digital assistants, cell phones, telephones); explain the importance of confidentiality in the workplace; compare types of contracts, including related accountability; demonstrate proper electronics and telephone communications etiquette and procedures; describe the advantages of customer service in building a loyal customer base; describe how data is collected to improve customer service; demonstrate the use of effective face-to-face communication with customers; and identify the ways a customer service representative can develop a rapport with customers. Performance Component: Identification of Account Balances (5%), Journal Entries (10%), Spreadsheet (42%), Banking (9%), Table Creation (19%), Presentation (15%).

Instruction: 

NOCTI and NBS exams assess an individual's end-of-program knowledge and skills in an online proctored proficiency examination format.  In addition, some programs administer a performance component test to assess application of skills.

Credit recommendation: 

In the lower division baccalaureate/associate degree category, 3 semester hours in Administrative Assisting or Business Management (10/19). NOTE: An additional 1-2 credits may be awarded based on successful completion of the Performance Component when given in conjunction with the written proficiency examination.

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