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National College Credit Recommendation Service

Board of Regents  |  University of the State of New York

Dale Carnegie & Associates, Inc. | Evaluated Learning Experience

How to Win Friends and Influence Business People (DLO-0100)

Length: 

Version 1 and 2: 12 hours.

Location: 
Dale Carnegie & Associates, Inc. (live online)
Dates: 

Version 1: November 2012 - May 2015. Version 2: June 2015 - May 2018.

Instructional delivery format: 
Online/distance learning
Learner Outcomes: 

Version 1: Upon successful completion of the course, students will be able to: use memory pegging for remembering thoughts and ideas; influence action in others; present clear ideas; apply effective questioning and listening skills to improve communication; use a diplomatic approach to deal with difficult attitudes and behaviors; and understand principles for building trust, credibility, and respect. Version 2: Upon successful completion of the course, students will be able to: build greater self-confidence; strengthen people skills; enhance communication skills; develop leadership skills; and reduce stress and improve attitude.

Instruction: 

Version 1: This course is delivered via a distance learning format. Methods of instruction include: audio visual materials, practical exercises, learner presentations, lecture, discussion, classroom exercises, and computer-based training. The general topics include: building a foundation for success, building memory skills, enhancing relationships, managing stress, motivating others, disagreeing agreeably, influencing others with recognition, and demonstrating leadership. The methods of evaluation are attendance requirements by participating in at least three of four sessions and demonstrate visible improvement in the program related skills as indicated by projects and reports. Version 2: This course is delivered via a distance learning format. Methods of instruction include: audio visual materials, practical exercises, lecture, discussion, classroom exercise, and computer-based training. The general course topics include human relations; leadership; stress management; and communication skills.

Credit recommendation: 

Version 1: In the lower division baccalaureate/associate degree category, 1 semester hour in Communications, Interpersonal Communications, or Human Relations (9/12). Version 2: In the lower division baccalaureate/associate degree category, 1 semester hour in Organizational Behavior or Organizational Effectiveness (6/15).

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