Major topics covered in the course are: personal development (enhancing self-confidence, setting and achieving goals, and managing stress); interpersonal communication (conversation skills, listening, giving directions, providing and receiving feedback, and managing conflict); public speaking (topic selection, content development and organization, and verbal and non-verbal elements of delivery); and leadership. Methods of instruction include lecture, discussion, classroom exercises, learner presentations/reports, outside reading and assignments, instructor and student evaluation of progress, observation and self-assessment, reporting, application projects, goal-setting, breakthrough plans, and mid-point and final evaluations.