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National College Credit Recommendation Service

Board of Regents  |  University of the State of New York

Dale Carnegie & Associates, Inc. | Evaluated Learning Experience

The Dale Carnegie Course®: Effective Communications and Human Relations

Formerly Oral Communication and Interpersonal Skills (The Dale Carnegie Course [DCC-1])
Length: 

Version 1: 49 hours (14 weeks). Version 2, 3 , 4 , 5, 6, and 7: 42 hours (12 weeks).

Location: 
Various locations worldwide.
Dates: 

Version 1: January 1980 - March 1991. Version 2: April 1991 - December 1998. Version 3: January 1999 - May 2011. Version 4: June 2011 - June 2015. Version 5: July 2015 - September 2018. Version 6: October 2018 - September 2021. Version 7: October 2021 - September 2024. 

Instructional delivery format: 
Traditional classroom model
Learner Outcomes: 

Version 1, 2, 3 and 4: Upon completion of this program, students will be able to develop and communicate a personal vision; set and achieve personal goals; and understand and apply the basic principles of interpersonal and public communication, leadership, and stress management necessary to function effectively in both professional and social settings. Version 5 and 6: Upon completion of this course, students will be able to develop a personal vision; identify principles for improving human relations; enhance professional communication skills; and explore leadership principles to increase productivity and efficiency in the workplace. Version 7: Upon completion of the course, students will be able to identify principles for improving human relations; enhance professional communication skills; and explore leadership principles to increase productivity and efficiency in the workplace.

Instruction: 

Version 1: Major topics covered in the course are organization and presentation of ideas, improving memory, setting goals, developing self-confidence, dealing with stress, building positive relationships, problem solving, and interpersonal skills. Methods of instruction include discussion, classroom exercises, outside readings, and instructor and student evaluation of progress. Major topics covered in the course are personal development (enhancing self-confidence, setting and achieving goals, and managing stress); interpersonal communication (conversation skills, listening, giving directions, providing and receiving feedback, and managing conflict); public speaking (topic selection, content development and organization, and verbal and nonverbal elements of delivery); and leadership. Methods of instruction include lecture, discussion, classroom exercises, learner presentations/reports, outside readings and assignments, instructor and student evaluation of progress, observations, and self-assessment. Version 2 and 3: Major topics include: organization and presentation of ideas, improving memory, setting goals, developing self-confidence, dealing with stress, building positive relationships, problem solving, and interpersonal skills. Methods of instruction include discussion, classroom exercises, outside readings, and instructor and student evaluation of progress. Version 4: Methods of instruction include discussion, classroom exercises, outside readings, reflections, and instructor and student evaluation of progress. The general course topics include organization and presentation of ideas, improving memory, setting goals, developing self-confidence, dealing with stress, building positive relationships, problem solving, and interpersonal skills. Version 5 and 6: The methods of instruction include practical exercises, learner presentations, lecture, discussion, and classroom exercise. The general course topics include building a foundation for success; recall and use names; build on memory skills and enhance relationships; increase self-confidence; put stress in perspective; enhance relationships and motivate others; energize communication; make ideas clear; disagree agreeably; gain willing cooperation and commit to influence others; manage our stress; develop more flexibility; building others through recognition; inspire others; demonstrate leadership; and celebrate achievements and renew vision. Version 7: Methods of instruction include discussion, practical exercises, learner presentations, lecture, and classroom exercises.  General course topics include: building a foundation for success; building on memory skills and enhancing relationships; increasing self-confidence; enhancing relationships and motivating others; energizing communication; making ideas clear; disagreeing agreeably; gaining willing cooperation and committing to influencing others; managing stress; developing more flexibility; building and inspiring others through recognition; demonstrating leadership; celebrating achievements and renewing vision. 

Credit recommendation: 

Version 1 and 2: In the lower division baccalaureate/associate degree category, 3 semester hours in Speech, Communications, or Organizational Behavior (4/83) (5/88) (5/94) (7/99) . Version 3: In the lower division baccalaureate/associate degree category, 3 semester hours in Communications or Speech  (8/03) (10/05) (8/07). Version 4: In the lower division baccalaureate/associate degree category, 3 semester hours in Fundamentals of Communication or Fundamentals of Speech (6/11).  NOTE: Students cannot receive credit for this course and Strictly Business: The Dale Carnegie Immersion Seminar or Dale Carnegie Course: Skills for Success. Version 5: In the lower division baccalaureate/associate degree category, 3 semester hours in Introduction to Communications (7/15). Version 6: In the lower division baccalaureate/associate degree category, 3 semester hours in Interpersonal Communications or Public Speaking (10/18). Version 7: In the lower-division baccalaureate/associate degree category, 3 semester hours in Interpersonal Communications (10/21).  

NOTE: Students cannot receive credit for this course and Strictly Business: The Dale Carnegie Immersion Seminar or Dale Carnegie Course: Skills for Success. 

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