Descriptions and credit recommendations for all evaluated learning experiences
- Formerly 21 Century Skills for Workplace Success (1337)
Students will be able to define basic computer terminology; demonstrate basic computer operating practices (e.g., start-up, rebooting, saving, using the help function); use the Internet for research and information; display accurate data entry skills; implement formatting techniques and practice; utilize procedures and methods to enhance security (e.g., computer, Identity, and password; merge mailing lists and forms; design newsletters, announcements, and brochures; create, edit, and print the following: graphics and charts, spreadsheets, database information, presentation information, letters, envelopes, reports, memos, simple tables, and business forms; coordinate meetings, projects, and conferences, including teleconferencing and web meeting; appropriately use email and instant messaging; utiilize effective written and verbal skills (e.g., correspondence, proofreading, grammar, spelling); prioritize tasks and time; display effective listening skills and accurately follow directions; demonstrate ethical awareness; exhibit effective personal and office safety; establish professional networking methods; use problem solving and critical thinking skills; display appropriate interpersonal skills and a willingness to assist others; File using basic filing methods; manage electronic document file; follow procedures to purge or archive files; manage records to ensure physical security and confidentiality; use document control procedures (tracing history and access limitation); utilize professional telephone etiquette and take accurate messages; maintain appointment calendars, including office resource reservations; make travel arrangements and itineraries (e.g., online reservations); use appropriate reference and training materials; prepare meeting agendas and minutes; use and maintain office equipment, including copier, fax, and scanned; assemble and maintain policy and procedure manuals; order and maintain office supply inventory; process incoming and outgoing mail, including shipments; demonstrate foundational financial skills; make change and manage petty cash funds, including receipts and audit trail; know basic accounting terminology; use basic accounting software; post journal and ledger entries; prepare and demonstrate understanding of payroll data; journal accounts receivable and accounts payable; prepare bank deposits and reconcile bank statements; and perform math computations (e.g., interest, percents, discounts, averages, and ratios). Performance Component: Business Writing - Memo Preparation (15%), Document Processing (37%), Preparing a Spreadsheet (20%), Creating a Chart (14%), and Create a Flyer (14%).
In the lower division baccalaureate/associate degree category, 3 semester hours in Administrative Assisting or Business Management (5/12) (12/16 revalidation). NOTE: An additional 1-2 credits may be awarded based on successful completion of the Performance Component when given in conjunction with the written proficiency examination.
NOCTI and NBS proctored test centers throughout the United States.
September 2015 – Present.
Upon successful completion, students will be able to: define and differentiate among various types of businesses (e.g., corporation, limited liability, partnership); use planning tools to guide and manage an organization’s business activities; apply marketing techniques to foster business growth; plan and evaluate the use of financial resources to effectively manage a business; demonstrate understanding of conducting business in a global environment; apply planning/time management principles to accomplish workplace objectives (e.g., schedule meetings, maintain supplies, prioritize activities); establish and follow procedures to manage records and confidential material; select appropriate formats to prepare and send internal and external documents; interact with employees and customers effectively and professionally; apply reading, writing, mathematical, and economic skills in a business environment; discuss the role of government and other regulatory bodies in business; explain company hierarchies and roles within company structures; apply business laws and regulations to business situations; use ethical standards in conducting business negotiations and making business decisions; locate, organize, and reference written information from reliable sources to communicate with coworkers and clients; develop and deliver formal and informal presentations using appropriate media to engage and inform audiences; apply listening skills and interpret verbal and nonverbal behaviors to enhance communication with coworkers and clients; use software such as word processors and spreadsheets to perform common business applications; use software such as databases to track and maintain business information; use social media and mobile technology appropriately Interpret and use tables and charts; use problem solving and critical thinking skills to locate good sources of information about problems and determine appropriate methods for investigating causes; use problem solving and critical thinking skills to determine root causes of problems and suggest solutions; exhibit leadership practices to improve production and quality of the working environment; work effectively in a team environment to accomplish company goals and improve quality of the working environment; identify and practice appropriate health and safety procedures for business occupations; apply appropriate emergency procedures for business occupations; demonstrate employability skills related to a career in business; and pursue career development skills to advance in business careers.
NOCTI and NBS exams assess individuals' end-of-program knowledge and skills in an online proctored proficiency examination format.
In the lower division baccalaureate/associate degree category, 3 semester hours in Administrative Services, Business Communication, Office Management, and Professional Development (11/13) (11/18 revalidation).