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National College Credit Recommendation Service

Board of Regents  |  University of the State of New York

Smarter Degree | Evaluated Learning Experience

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Interpersonal Communication (COMM 220)


Self-study, self-paced.

Various; distance learning format.

December 2023 - Present. 

Instructional delivery format: 
Online/distance learning
Hybrid course/exam
Proficiency exam
Learner Outcomes: 

Upon successful completion of the course, students will be able to: demonstrate effective listening skills, including active listening and empathetic understanding; enhance verbal communication skills, such as clarity, coherence, and organization of ideas; develop skills in non-verbal communication, including body language, gestures, and facial expressions; cultivate cultural sensitivity and adapt communication styles to diverse audiences; utilize feedback to improve communication effectiveness and resolve conflicts; apply strategies for effective group communication and collaboration; develop emotional intelligence and empathetic communication skills; implement effective communication techniques in professional settings, such as interviews, presentations, and negotiations; and reflect on personal communication strengths and weaknesses and create a plan for continuous improvement.


 Major topics include: This course explores the principles and practices of effective interpersonal communication in various personal and professional contexts. Students will develop essential skills for building and maintaining meaningful relationships, resolving conflicts, and navigating communication challenges. The course covers theoretical frameworks, practical strategies, and self-reflection exercises to enhance interpersonal communication competence.

Credit recommendation: 

In the lower division baccalaureate / associate degree category, 3 semester hours in English, Communication, or Communication Studies (3/24).