Coopersmith Career Consulting | Evaluated Learning Experience
Retail and Wholesale Management (BUS-374)
Varies (self-study, self-paced).
April 2024 - Present.
Upon successful completion of the learning experience, students will be able to: analyze the dynamics of retail and wholesale markets, including consumer behavior, competitive landscape, and emerging trends, to inform strategic decision-making; evaluate the effectiveness of various retail and wholesale management strategies in optimizing sales, profitability, and customer satisfaction; apply principles of merchandising, inventory management, and pricing strategies to enhance product assortment, minimize stock-outs, and maximize revenue; assess the role of technology and e-commerce in transforming retail and wholesale operations and develop strategies to leverage digital tools for business growth; discuss customer-centric approaches and implement effective customer relationship management (CRM) practices to build and maintain loyal customer relationships; analyze supply chain dynamics, including sourcing, distribution, and logistics, and develop strategies to enhance efficiency and responsiveness within the retail and wholesale supply chain; explore the implications of international retailing and global expansion, including cultural considerations, regulatory challenges, and market entry strategies; and evaluate the importance of sustainability and ethical practices in retail and wholesale management and develop strategies to integrate responsible business practices into operational frameworks.
Retail and Wholesale Management is an undergraduate course that focuses on a comprehensive understanding of the principles, strategies, and practices involved in managing retail and wholesale operations. Other topics include the retail and wholesale industries and their evolution, current trends, and future directions; consumer behavior, market trends, and competition to develop effective retail and wholesale strategies; customer-centric approaches, innovation, and adaptability in addressing the challenges and opportunities within the retail and wholesale landscape.
In the lower division baccalaureate/associate degree category, 3 semester hours in Marketing, Business, International Marketing, or Entrepreneurship (4/24).