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National College Credit Recommendation Service

Board of Regents  |  University of the State of New York

Coopersmith Career Consulting | Evaluated Learning Experience

Organizational Behavior (BUS-302)


Varies (self-study; self-paced).

Various; distance learning format.

June 2016 - Present. 

Instructional delivery format: 
Online/distance learning
Learner Outcomes: 

Upon successful completion of this course, students will be able to: describe the various factors that influence organizational behavior, including diversity of backgrounds of the members, emotions, moods, personalities and values; identify factors that can influence the perceptions held by members of an organization and methods by which perception can be altered; assist in the development and application of motivational strategies that can be employed to improve performance in an organizational setting; distinguish between the different types of organizational communication, including formal, informal, upward, downward and lateral communication and identify strategies for improving communications within organizations; compare and contrast leadership and management and determine the characteristics that make successful managers and leaders; identify the bases of power within an organization and tactics that can be used within an organization to increase power and influence; and describe the manner in which organizational culture is established and the characteristics of organizational culture that can improve or hurt organizational performance.


This course studies behavior in organizations and influences of individual, group, and organizational processes on performance. Major topics include: the processes of making and implementing decisions, effective communication in an organizational environment and the dynamics of office and organizational politics, motivation, solving conflicts, interpersonal communication and creating and maintaining positive organizational cultures and environments. Instruction is offered in the form of a course syllabus, study guide, assigned textbook with reading assignments, PowerPoint study guide and audio/visual presentations. Students are expected to complete the course of study set forth in the syllabus to properly prepare for the final examination. Prerequisite: One or more college-level courses in Psychology is strongly recommended and one or more courses in college-level English and/or Sociology are helpful.

Credit recommendation: 

In the lower division baccalaureate/associate degree category OR in the upper division baccalaureate degree category, 3 semester hours in Business, Economics, Entrepreneurship, Marketing, Finance, Human Resources, Management or as a general elective (6/16) (5/21 revalidated).