In the lower division baccalaureate/associate degree category OR in the upper division baccalaureate degree category, 1 semester hour in Communication or Management (8/81) (1/85 revalidation) (4/89 revalidation). *NOTE: An earlier version of this course is listed under Interviewing Skills Workshop (HRIS-8615) in the section titled Customer Operations. NOTE: Complete information on this course last appeared in the 1996 edition.