Center for Financial Training | Evaluated Learning Experience
Business Communications BCOM201
50 hours (11 weeks).
April 2024 - Present.
Upon successful completion of this course, students will be able to: create effective business messages; write with clarity and precision by selecting the correct words; design sentences that give the right emphasis to content; employ positive language to achieve goodwill in business messages; write successful e-mail messages and memos; write direct, orderly, and friendly answers to inquiries; compose tactful, clear claim and refusal messages; conduct an effective job search, including preparing résumés and cover letters; write reports that are focused, objective, and interesting; utilize the techniques for conducting and participating in meetings; assess the difference between primary and secondary research; gather secondary sources using direct and indirect research methods.
Instruction is facilitated by an instructor who guides students through each lesson and is available to answer questions and provide feedback on assignments. Each week, students receive an assignment over the Internet that includes reading assigned chapter(s) from the textbook. Students complete a short assignment that is forwarded electronically to instructors or posted it to the electronic class Discussion Board while also taking a self-check test. Additionally, students collaborate with other students on some assignments using electronic discussion boards, chat rooms, and e-mail. The 11-week course requires a mid-term examination and final examination which are delivered electronically. Overall grades for the class are based on student performance on the weekly assignments, mid-term examination and the final examination. Major topics include Fundamentals of Business Writing; Basic Patterns of Business Messages; Fundamentals of Report Writing; Oral forms of Business Communication, Cross-Cultural Communication, Correctness, Technology, and Research.
In the lower division baccalaureate/associate degree category, 3 semester hours in Business, Communications, Technical Communication, or Communication Studies (4/24).
