Versions 1: Methods of instruction include: lecture, discussion, classroom exercises, presentations and reports, outside readings and assignments, trainer and student evaluation of progress, observation and self-assessment. The general program topics include personal development and business skills (enhancing self-confidence, setting and achieving goals, and managing stress); interpersonal communication (conversation skills, listening, giving directions, providing and receiving feedback, and managing conflict); pubic speaking (topic selection, content development and organization, and verbal and nonverbal elements of delivery); and motivation/leadership skills. Version 2 and 3: The methods of instruction include practical exercises, learner presentations, lecture, discussion, and classroom exercise. The general course topics include demonstrate leadership; celebrate achievements and renew vision; manage stress; develop more flexibility; build others through recognition; inspire others; energize communication; make ideas clear; disagree agreeably; gain willing cooperation and commit to influence others; put stress in perspective; enhance relationships and motivate others; build on memory skills and enhance relationships; increase self-confidence; build a foundation for success; and recall and use names. Version 4: Methods of instruction include discussion, practical exercises, learner presentations, lecture, and classroom exercises. The general course topics include building a foundation for success; recalling and using names; building on memory skills and enhancing relationships; increasing self-confidence; putting stress in perspective; enhancing relationships and motivating others; energizing communication; making ideas clear; disagreeing agreeably; gaining willing cooperation and committing to influence others; managing stress; developing more flexibility; building others through recognition; inspiring others; demonstrating leadership; celebrating achievements and renewing vision.