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National College Credit Recommendation Service

Board of Regents  |  University of the State of New York | Evaluated Learning Experience

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Communications 102: Interpersonal Communication

Course Category: 

Varies; self-paced.

Various; distance learning format.

August 2012 - Present. 

Instructional delivery format: 
Online/distance learning
Learner Outcomes: 

Upon successful completion of the course, students will be able to: explain interpersonal communications within the context of the overall communication process, discuss the effects of different aspects of culture on interpersonal communications, compare and contrast the types and effects of verbal and non-verbal communications, interpret relationship models and theories in the context of interpersonal communication, explain the role of communication in different types of positive and negative relationships, discuss the concept of perception and its effects on effective communication, explain various aspects of listening and its role in communication, explain the effects of poster, emotions and conflict on interpersonal communications, differentiate among different communication needs based on relationships - family, friends, love, organizational.


The course is self-paced, and instruction is delivered through online video and text lessons. Students are assessed through quizzes and a proctored final exam. Topics include: overview of interpersonal communication; the impact of culture on interpersonal communication; perception and self-awareness in interpersonal communication; the importance of effective listening; understanding verbal and nonverbal communication; overview and principles of conversation management; relationship theory in interpersonal communication; communication in relationships; the process of conflict management; the role of power in interpersonal relationships; emotions and emotional expression; communication between family and friends; interpersonal communication in love and relationships; interpersonal communication in the workplace; and computer-mediated communication.

Credit recommendation: 

In the lower division baccalaureate/associate degree category, 3 semester hours in Business, Communications, Cultural Studies, Psychology, or Sociology (8/17) (10/22 revalidation).