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National College Credit Recommendation Service

Board of Regents  |  University of the State of New York | Evaluated Learning Experience

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Business 325: Union and Labor Relations


Varies; self-paced.

Various; distance learning format.

December 2013 – December 2022.

Instructional delivery format: 
Online/distance learning
Learner Outcomes: 

Upon successful completion of the course, students will be able to: define and discuss the objectives of the employment relationship and of labor relations; recognize and discuss the major events, organizations and key strategies in U.S. labor history; articulate and discuss the key provisions, goals and rationales of significant U.S. labor laws, regulations and procedures; evaluate, discuss and compare implications of the structure and strategies used by labor unions and business organizations; discuss and construct the union organizing process; analyze various types of collective bargaining and negotiation tactics as well as processes and resolution strategies for avoiding and/or resolving conflicts, disputes and impasses; identify and describe the general administration of the union contract and analyze how contract grievances are processed and resolved; compare and contrast the similarities and differences among private and public sector labor relations activity; and articulate and discuss common characteristics of international labor relations structures and systems.


The course is self-paced, and instruction is delivered through online video and text lessons. Students are assessed through quizzes and a proctored final exam. Topics include: introduction to labor unions, relations between labor and management, HR management, history of labor unions in the U.S., U.S. labor law in the private sector, public sector labor relations, union structure and management, union organizing, the bargaining process in union and labor relations, labor-management conflict resolutions, grievance, disciplinary and arbitration process, globalization and labor relations, and comparative labor relations.

Credit recommendation: 

In the upper division baccalaureate degree category, 3 semester hours in Union and Labor Relations (12/17).