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Business 312: Advanced Operations Management
20 hours (15 weeks).
October 2012 – April 2022.
Upon successful completion of the course, students will be able to: demonstrate understanding of the fundamentals of operations management and processes; apply concepts about quality management and control to operations management, such as how to define product quality within supply chains and how to continually improve a product; evaluate continuous process improvements; distinguish between forecast and demand planning techniques; interpret performance metrics and analyze process variabilities; assess sustainability and lean management systems; consider cost analysis as it applies to operations management; and analyze risk management in terms of operations management.
The course is self-paced, and instruction is delivered through online video and text lessons. Students are assessed through quizzes and a proctored final exam. Topics include: project management fundamentals; initiating a project; planning a project; project proposals; executing a project; monitoring and controlling a project closing a project; project cost planning and performance; tools for project planning and management; creating contracts with vendors; project management organizations and certification; risk management; and balanced scorecards.
In the upper division baccalaureate degree category, 3 semester hours in Operations Management (10/16).