Skip to main content

National College Credit Recommendation Service

Board of Regents  |  University of the State of New York | Evaluated Learning Experience

Return to

Business 113: Business Communication


25 hours (12 weeks).

Various; distance learning format.

October 2012 – April 2022.

Instructional delivery format: 
Online/distance learning
Learner Outcomes: 

Upon successful completion of the course, students will be able to: identify the types of communication common in the workplace; communicate appropriately with different social and cultural groups; understand the roles of listening, nonverbal communication, and verbal communication in group settings; describe how business theories, ethics, and management styles help supervisors communicate effectively with employees; plan, develop, and finalize messages appropriate for the workplace; use appropriate written and verbal communication techniques to enhance and strengthen workplace communication; draft proper business reports and proposals that are ready for publication; create and deliver business presentations using common technological tools; and write a resume and cover letter customized to fit a particular job opening.


The course is self-paced, and instruction is delivered through online video and text lessons. Students are assessed through quizzes and a proctored final exam. Topics include: communicating in the workplace; communication and diversity; communicating in groups; interpersonal and group communication; leadership in management; roles and responsibilities of the supervisor; communication as a supervisor; messages in business communication; planning to communicate in the workplace; developing your message in the workplace; completing your message in the workplace; using visuals in workplace communication; communicating with technology in the workplace; business reports and proposals; delivering presentations in the workplace; and resumes and cover letters.

Credit recommendation: 

In the lower division baccalaureate/associate degree category, 1 semester hour in Business Communication (10/16).