Upon successful completion of this course, students will be able to: examine the methods of employee intervention and when they're used; analyze the four functions of management, the seven steps of decision making, and the types of problem-solving methods in management and supervision; explain what constitutes sexual harassment and a hostile work environment, how global organizations should deal with discrimination, communication in the workplace, outsourcing, growth development, and the benefits of diversity training; investigate why companies compare their goals to actual results, what they do when there are differences, and business standards, structures, and hierarchies; illustrate the role of a leader in an organization, the difference between a leader and a manager, how leaders delegate while maintaining unity, and the major theories on management and leadership; demonstrate how decisions are made regarding the amount of control, human resource management (HRM), hiring and firing, motivation, compensation, bargaining, and number of staff a supervisor should have; categorize what's necessary to manage a diverse workforce in a global marketplace, and the functions of organizational culture; and compare the types and processes of communication, and how to effectively communicate as a supervisor.