Upon successful completion of the course, participants will be able to: discuss the phases, elements, and key participants of the labor relations process; share key points of the evolution of the labor-management relationship from an historical perspective; discuss historic primary legal influences on the labor relations process; define and discuss collective bargaining; discuss economic issues as related to bargaining; list and discuss categories of administrative issues that may be negotiated; discuss dispute resolution procedures; define and discuss grievance(s); list and discuss the steps in the grievance procedure; discuss Duty of Fair Representation; define and discuss arbitration; and list and discuss the elements of a typical arbitration proceeding.
Instruction:
The Labor Relations Essentials course is offered in traditional classroom format consisting of interactive lectures, demonstrations, proctored skills applications/lab activities, and proctored testing.
Credit recommendation:
In the lower division baccalaureate/associate degree category OR in the upper division baccalaureate degree category, 2 semester hours in Labor Relations or as an elective in Management (10/14).