Version 1: Major topics include: how computers are used; elements of a computer; EMI; RFI; ESD; tools; safety methods; how system boards and power supplies function and their relation to other components within a computer; function of the BIOS, IRQs, CMOS, and how they relate to one another; explanation of the CPU; expansion bus; memory; removal, examination, and reinstallation of components; differences between various printer and scanner types; different types of storage devices, media types, and how storage devices interact with the computer; function of the POST and how it can be utilized in the troubleshooting process; portable computing, including various types, power requirements; and uses of portable computers; general troubleshooting basics and specific problems with storage devices, system boards, power supplies, and memory; isolating and correcting failures in keyboards, mice, monitors, general adapter cards, and printers; Windows 98 defined; meeting minimum hardware requirements; and installation; running programs and managing documents; customizing Windows 98; utilizing applications within Accessories folder; utilizing Scandisk and Defrag utilities; troubleshooting; creating a startup disk; configuring a network adapter, protocols, and a client in order to create a peer-to-peer network; installing Windows 98 and configuring it to function in a network environment; history of the Internet; terms associated with the Internet; methods of connecting to the Internet; different types of Web browsers; navigating the Internet; e-mail concepts; finding information on the Internet; obtaining an e-mail address; newsgroups; chat programs; IRC terms; shopping online; viruses; troubleshooting the computer; accessing Web sites; setting and organizing favorites; manage browser history and cache features; maintaining hardware on a computer by using software utilities. Version 2: Same as Version 1; except that operating system is Microsoft Windows XP.