Discuss how operating systems work, the legacy of DOS, the various Windows operating systems, the differences between them and discuss advantages and disadvantages of common non-Windows operating systems; relate an OS to hardware and to other software, and launch an OS application; outline the steps to boot the computer, create and use Windows 9x, create and use Windows 9x rescue disks to troubleshoot and solve problems while booting Windows, view and manage memory in DOS and Windows 9x, use and manage floppy disks and hard drives in DOS and Windows 9x; describe different versions and architecture of Windows 9x, install Windows 9x as a clean insDecember 30, 2013drives and floppy disks and desktop with Windows 9x, install hardware with Windows 9x, install applications with Windows 9x, and manage memory with Windows 9x; discuss the Windows 9x startup process, troubleshoot the Windows 9x boot process, discuss the Windows 9x registry, its organization and the recovery procedure, discuss the tools used to monitor, control, and troubleshoot Windows 9x, troubleshoot hardware in Windows 9x, troubleshoot applications in Windows 9x and troubleshoot Windows 9x performance; describe Windows NT architecture, install and customize Windows NT, use and support Windows NT, outline the Windows NT boot process, and create Windows NT setup and repair disks to repair a Windows NT system; outline new features of Windows 2000 and describe the basic and dynamic disks, plan and perform the Windows 2000 installation, manage and use Windows 2000 and install hardware and applications with Windows 2000; outline the Windows 2000 boot process, troubleshoot the Windows 2000 boot process and use tools for maintenance, troubleshooting, and performance monitoring in Windows; outline the features and architecture of Windows XP, plan and perform Windows XP installation, customize the Windows XP desktop, manage audio and video, and allow multiple and remote logins under Windows XP, and install hardware and applications with Windows XP; use Windows XP features to secure the PC, view and update the Windows NT/2000/XP/2003 registry, use tools for troubleshooting and maintaining Windows XP, and troubleshoot the Windows XP boot process; support hard drives and tape backups, identify computer viruses and infestations and protection against them; outline the basics of networking, the different types of addresses used on networks, connect and share resources over a local area network and control a computer remotely; discuss how the OSI model applies to TCP/IP networks, such as the Internet, connect to the Internet using a dial-up connection, connect to the Internet using a cable modem or DSL connections and support some common Internet clients: Web browsers, e-mail, and FTP; discuss starting up, using and supporting hardware in the Mac OS, outline the file structure of the Linux OS and usage of some Linux commands, outline Windows 98, Windows 2000, and Windows XP notebook features and describe power management in notebooks.
