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National College Credit Recommendation Service

Board of Regents  |  University of the State of New York

New York City Fire Department | Evaluated Learning Experience

Emergency Medical Dispatch Decision Training (COM 205)


37.5 hours (1 week). 

Metrotech, Brooklyn, NY

March 2016 - Present. 

Instructional delivery format: 
Traditional classroom model
Learner Outcomes: 

Upon successful completion of this course, students will have greater knowledge of FDNY Bureau of Communications Emergency Medical Dispatch radio policies and procedures that enable them to analyze resource availability and make decisions based on call volume, unit availability and response time in their borough of responsibility as to the dynamic redeployment of available ambulance resources.  Students will have the responsibility to ensure that appropriate notifications are made to other agencies (NYPD, FDNY Operations etc. regarding current conditions affecting EMS response to assignments.  Students also monitor off-service units to ensure a timely return to availability.  They are tasked with reviewing and cancelling duplicate assignments and assignments that have not yet been dispatched to assess the need for an ambulance response for instances where patients have left the location, does not require an ambulance or was transported to the hospital via other means.  These tasks enable Decision Dispatchers to have an impact on response time and resource availability.


Instruction for the class includes both lecture and practical portions with written exams to assess retention of knowledge.  A practical portion lasts two days and assesses the skills of students in handling assignments. Prerequisites: Emergency Medical Dispatch- Assignment Receiving Dispatcher (EMD-ARD) (COM 200) and Emergency Medical Dispatch- Radio Dispatcher (EMD-RD) (COM 201). 

Credit recommendation: 

In the upper division baccalaureate degree category, 2 semester hours in Public Safety Communication, Communication, EMS, EMS Administration, Management, or Operations Management (7/17) (6/22 revalidation).