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National College Credit Recommendation Service

Board of Regents  |  University of the State of New York

New York City Fire Department | Evaluated Learning Experience

Emergency Medical Dispatch Citywide Dispatcher (COM 301)


112.5 hours (3 weeks). 

Metrotech Center, Brooklyn, NY

April 2016 - Present.

Instructional delivery format: 
Traditional classroom model
Learner Outcomes: 

Upon successful completion of this course, students will effectively function in the role of EMD Citywide Dispatchers who oversee EMS activities throughout the city as a whole rather than a part or the whole of a borough and pay particular attention to potential high- profile assignments. Students will be able to successfully deal with both static and dynamic events which occur on a daily basis, and based on EMD policy and procedure ensure that the proper resources are assigned to handle events.  Examples of static incidents include planned events such as New Year’s Eve in Times Square, NYC Marathon etc.  while dynamic events include fires, bus accidents, building collapses etc.  Based on information received from other agencies and in consultation with EMS resources in the field, students will be able to assign additional ambulance and specialty resources as needed and/or requested such as Major Emergency Response Vehicles, Mobile Respiratory Therapy Units, Hazardous Materials specialty Officers and EMS Chief Officers.  Students also serve as liaisons with outside agencies such as the Metropolitan Transportation Authority, the Port Authority and other NYC agencies.


Instruction for the class includes both lecture and practical portions with written exams to assess retention of knowledge.  Following the lecture portion is the practical portion with lasts approximately 2 weeks to assess the skills of the students in handling assignments. Prerequisites:  EMD Assignment Receiving Dispatcher (EMD-ARD) (COM 200); EMD Radio Dispatcher (EMD-RD) (COM 201); and EMD Decision Dispatcher (COM 205).

Credit recommendation: 

In the upper division baccalaureate degree category, 5 semester hours in Public Safety Communication, Communication, EMS, EMS Administration, Management, or Operations Management (7/17) (6/22 revalidation).