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National College Credit Recommendation Service

Board of Regents  |  University of the State of New York

New York City Fire Department | Evaluated Learning Experience

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Emergency Medical Dispatch - Radio Dispatcher (EMD-RD) (COM 201)

Course Category: 
Communications - Dispatch Operations
Length: 

Version 1, 2 and 3: 300 hours (8 weeks). Version 4: 375 hours (10 weeks).

Location: 
Fort Totten, Bayside, New York.
Dates: 

Version 1: January 2002 - January 2007. Version 2: February 2007 - May 2011. Version 3: June 2011- May 2021. Version 4: June 2021 - Present.

Instructional delivery format: 
Traditional classroom model
Learner Outcomes: 

Version 1 and 2: Upon successful completion of the course, students will be able to: process a 911 emergency medical call rapidly and efficiently dispatch the closest, most appropriate ambulance for the 911 assignment. Version 3 and 4: Version 1 and 2, additionally;  simultaneously administer and handle call assignments, maintain the status of vehicles, prioritize calls between the callers, and responding units; discuss the role of the communications professional within the 911 system; identify and coordinate the proper agency response to multiple casualty/large scale incidents (including terrorism and weapons of mass destruction events); and coordinate a mutual aid response. 

Instruction: 

Version 1, 2, 3, or 4: Major topics include: terminology and dispatcher, unit identifier and the dispatch screen, The dispatch monitor and marquee, primary dispatch commands, secondary dispatch commands, database inquiries, error messages, deferring dispatching, radio etiquette, radio air time, accident procedure review, system interrupt procedures and review, and MCI procedures and protocol. Methods of instruction include: lecture, projects, presentation, teamwork, video, interactive computer, etc. Methods of evaluation include quizzes, final reports and instructor evaluations.  

Credit recommendation: 

Version 1: In the lower division baccalaureate/associate degree category or associate/certificate degree category, 3 semester hours in Emergency Medical Services, or Fire Science and Emergency Management (12/03 - reviewed by the American Council on Education). Version 2: In the lower division baccalaureate/associate degree category OR in the upper division baccalaureate degree category, 4 semester hours in Emergency Medical Services or Fire Science and Emergency Management (10/07). Version 3: In the lower division baccalaureate/associate degree category OR in the upper division baccalaureate degree category, 5 semester hours in Emergency Medical Services, Fire Science and Emergency Management, or Communications (6/11 revalidation) (7/16 revaldiation). Version 4: In the lower division baccalaureate/associate degree category, OR in the upper division baccalaureate degree category, 6 semester hours in Emergency Medical Services, Fire Science and Emergency Management, or Communications (6/21 revalidation).

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