Location:
Various approved locations throughout the U.S.
Dates:
January 2004 - March 2006.
Instructional delivery format:
Traditional classroom model
Learner Outcomes:
Describe the relationship between hardware and software; discuss the binary and hexadecimal number systems; describe peripheral devices; distinguish between types of storage devices; identify the main motherboard components; describe how instructions and data are stored on the motherboard; discuss how the CPU works and communicates with other devices; describe hardware and software interaction; identify system resources; outline the steps in booting up a computer; identify the properties of electricity; safeguard a computer system against electrical damage; identify computer cases and form factors; determine power requirements; troubleshoot power supply problems; identify types of motherboards; identify components on the motherboard; assemble a computer; install the motherboard; troubleshoot the motherboard; install peripheral I/O devices; use ports and expansion slots for add-on devices; install legacy hardware and legacy device drivers; install and troubleshoot keyboards; install and troubleshoot pointing devices; install and troubleshoot video cards and monitors; describe the different kinds of memory and how each kind works; upgrade and troubleshoot memory; discuss the workings of a floppy drive; manage floppy drives by using commands and Windows; replace a defective floppy drive, and add a second drive; identify various hard drive technologies; communicate with hard drive BIOS; organize the hard disk logically to hold data; install a hard drive; manage and troubleshoot hard drives; discuss the basics of SCSI technology and its components; compare SCSI hard drives to IDE drives; install a SCSI device and set device IDs; troubleshoot SCSI devices; install various multimedia devices; describe optical storage technologies; discuss tape drives; evaluate and install removable drives; describe the use of hardware devices for fault tolerance; troubleshoot multimedia and mass storage devices; explain how a modem works and how to install it; use the AT command set to control a modem; troubleshoot problems related to modems; identify the different architectures, topologies, and components that make up a network; install a network card and connect to the network; troubleshoot network problems; segment a network using bridges and switches; Interconnect networks using routers; support, upgrade, and add peripheral devices to notebooks; discuss technologies related to personal digital assistants (PDAs); explain how printers work; install printers; troubleshoot printer problems; discuss the role of a PC technician in troubleshooting and maintenance, and discuss the tools used; approach a troubleshooting problem; develop a preventive maintenance plan; use guidelines when purchasing a PC; prepare for assembling a PC; assemble a PC from separately purchased parts.
Instruction:
Computer components; hardware and software interaction; electricity and power supplies; motherboards; supporting I/O devices; managing memory and floppy drives; hard drives; Small Computer System Interfact (SCSI); multimedia devices and mass storage; supporting modems; PCs on a network; notebooks, PDAs, and printers; troubleshooting and maintenance; purchasing or building a PC; error messages; interrups; the PC technician.
Credit recommendation:
In the lower division baccalaureate/associate degree category, 2 semester hours in Information Technology (5/04). *NOTE: Course numbers on transcripts may reflect different prefixes depending upon where a course is offered.
