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National College Credit Recommendation Service

Board of Regents  |  University of the State of New York

COPE TTS | Evaluated Learning Experience

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BUS 305 Organizational Behavior


Varies (self-study; self-paced).

Various; Distance Learning Format.

October 2022 - Present.

Instructional delivery format: 
Online/distance learning
Learner Outcomes: 

Upon successful completion of the course, students will be able to: explain what organizational behavior is and its importance; describe theories about how managers should behave to motivate and control employees; define organizational culture and explain how managers create culture; discuss why it is important for managers to behave ethically; detail the steps managers can take to effectively manage diversity; explain the nature of managerial decision-making; describe the types of organizational structures managers can design, and explain why they choose one structure over another; explain what leadership is and what makes an effective leader; explain why groups and teams are key contributors to organizational effectiveness; and identify conflict management strategies that managers can use to resolve organizational conflict effectively.


Organizational behavior is a field of study that seeks to understand, explain, and improve human behavior in organizations. Most organizations focus their efforts on improving two aspects of human behavior: job performance—the degree to which individuals perform the behaviors needed for the organization to achieve its goals; and organizational commitment—the degree to which employees remain loyal to the organization rather than seeking employment elsewhere. This course guides students through a model that seeks to explain these two areas of organizational behavior.

Credit recommendation: 

In the lower division baccalaureate/associate degree category OR in the upper division baccalaureate degree category, 3 semester hours in Organizational Behavior, Business, Business Administration, Management, Human Resources, Industrial/Organizational Psychology, Finance, Business, or as a general education elective (3/23)