Upon successful completion of the course, students will be able to: define organizational behavior; describe culture, ethics and actions managers can take to help their employees value diversity; describe how attitudes are formed; discuss motivation and the needs for achievement, power, and affiliation at work; identify the social benefits of group and team membership; compare and contrast the advantages and disadvantages of group decision making; understand leadership and followership; identify the forms and types of conflict in the workplace; define differentiation and integration as organizational design processes; describe organizational culture; and identify the major external and internal forces for change in organizations.