Upon successful completion of the course, students will be able to: develop self-awareness as a cornerstone of emotional and social competence; evaluate emotional intelligence as part of professional identity; build demonstrable skills in perspective-taking and empathetic concern; appraise the dynamics involved in a therapeutic relationship; critically reflect on and improve the use of EQ to benefit therapeutic relationships; evaluate the use of different communication skills in a healthcare setting; develop role model leadership qualities in a healthcare environment; apply emotionally intelligent feedback seeking and receiving to improve performance; compare and contrast different emotional touchpoints in healthcare; and build emotionally intelligent and reflective healthcare practitioner skills.