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National College Credit Recommendation Service

Board of Regents  |  University of the State of New York

Consortium for International Studies | Evaluated Learning Experience

Business Etiquette BUS 121


Varies; self-study.

Various; distance learning format.

July 2022 - Present. 

Instructional delivery format: 
Hybrid course/exam
Learner Outcomes: 

Upon successful completion of the course, students will be able to: explain what it means to be a professional and the standards by which a worker is judged; communicate more effectively by avoiding pitfalls and understanding the best way to reach a mutually beneficial consensus; navigate the digital world and ensure that communications are clear, precise, and understood; host and entertain clients and co-workers in an enjoyable way that best serves your business interests; comply with standards of etiquette when dining or participating in other after-hours business events; properly communicate before, during, and after interviews; negotiate from a position of strength and reach agreements with confidence; travel internationally while complying with the different cultural expectations of other countries; understand the importance of dress and other nonverbal communication while abroad; communicate effectively across different cultures with skill. 


Major topics taught in this course include: the standards of etiquette in the modern business world, business travel, and effective communication with various cultures.

Credit recommendation: 

In the lower division baccalaureate/associate degree category, 3 semester hours in Management, Marketing, Business Ethics, Business, Human Resource Management, or Operations Management (7/22).