Location:
Various, distance learning format.
Learner Outcomes:
Students will be able to: explain the importance of developing professional behaviors as a member of the allied health team, use critical thinking and consider possible affects on a person's actions, utilize time-management strategies, effective study skills to optimize learning opportunities, use problem-solving techniques to manage conflict and maximize success, outline the history of medicine and its affect on current medical industry, differentiate among types of healthcare facilities, professionals, and practices, identify scope and practice of a medical administrative assistant, specify medical assistant credentialing requirements, importance of credentialing and the process of obtaining credentialing, use effective communication skills in response to verbal and nonverbal communications with colleagues and patients, classify basic principles of law and ethics in the healthcare professions, discuss the applications of the Americans with Disabilities Act (ADA) on the medical assisting profession, defend the importance of the Health Insurance Portability and Accountability Act (HIPPAA) and the need for confidentiality and its relationship to ethics, establish and organize a patient record, compare an Electronic Health Record (EHR) and an Electronic Medical Record (EMR), use proper telephone etiquette, perform basic clerical duties including guidelines for scheduling appointments, common patient reception and processing procedures, safety and security in medical offices, and classification of patients (new, established, emergency and special circumstances), list common medical record management functions, compare procedural and diagnostic coding systems, apply third party billing policies and procedures when completing and processing insurance claims, accurately complete CMS-1500 claim forms. Prerequisite: Basic Computer Knowledge and background.
Instruction:
This course prepares students to perform daily administrative functions and duties in a variety of medical facilities. Methods of instruction include: reading assignments, study guide exercises, Virtual Medical Office (VMO) quizzes, unit exams, midterm and final exams.
Credit recommendation:
In the lower division associate/baccalaureate degree category, 4 semester hours in Allied Health (3/12).
