Students will be able to: demonstrate knowledge of security and ethics; identify the functions of computer components; apply knowledge of computer terminology and general information; define network and data communication concepts; identify methods of Internet research; explain functions of e-commerce; demonstrate techniques of web site construction and development; define the purpose of firewalls; explain data usages and manipulations; identify and perform operating system functions; use basic hardware and software troubleshooting, identify basic accounting functions; use accounting software applications; process accounting forms, charts, and reports; explain word processing software uses and concepts; explain use of spreadsheet and database software; identify and use communication software; explain use of presentation software and desktop publishing software; solve basic business math problems using addition, subtraction, multiplication, division, decimals, fractions, percentages, discounts, finance charge and annual percentage rate problems; use proper grammar and sentence structure; use appropriate oral communication techniques; identify various non-verbal communication techniques; discuss professional workplace behavior; maintain a safe work environment; explain methods of maintaining personal health; and identify standard office equipment. Performance Component: File Management (11%), Spreadsheet (37%), Word Processing: Create and Format (18%), Word Processing: Table Creation (19%), and Presentations (15%).