Upon successful completion of this proficiency exam, students will be able to: create various types of documents through Microsoft Word; insert headers, footers, footnotes, endnotes, etc. into a word document to maximize the professional look of the document; produce and use templates, form letters, mailing labels, and directories; use Word features to collaborate on documents with co-workers; create and make changes to title pages, tables of contents, lists, letterheads, and various other in-document features; and create templates for online forms and enhance those forms using macros and other relevant features.