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Business 111: Principles of Supervision
20 hours (6 weeks).
October 2013 – Present.
Upon successful completion of this course, students will be able to: examine the methods of employee intervention and when they're used; analyze the four functions of management, the seven steps of decision making, and the types of problem-solving methods in management and supervision; explain what constitutes sexual harassment and a hostile work environment, how global organizations should deal with discrimination, communication in the workplace, outsourcing, growth development, and the benefits of diversity training; investigate why companies compare their goals to actual results, what they do when there are differences, and business standards, structures, and hierarchies; illustrate the role of a leader in an organization, the difference between a leader and a manager, how leaders delegate while maintaining unity, and the major theories on management and leadership; demonstrate how decisions are made regarding the amount of control, human resource management (HRM), hiring and firing, motivation, compensation, bargaining, and number of staff a supervisor should have; categorize what's necessary to manage a diverse workforce in a global marketplace, and the functions of organizational culture; and compare the types and processes of communication, and how to effectively communicate as a supervisor.
The course is self-paced, and instruction is delivered through online video and text lessons. Students are assessed through quizzes and a proctored final exam. Topics include: roles and responsibilities of the supervisor; function of management; planning and controls as management functions; organizing as a management function; leadership in management; staffing and labor management in organizations; managing diversity and global organizations; and communication as a supervisor.
In the associate/certificate degree category, 3 semester hours in Principles of Supervision (10/16).