Upon successful completion of the learning experience, students will be able to: appreciate the value of systematic study in Organizational Behavior, identify contributing disciplines to the Organizational Behavior field as well as the challenges and opportunities for Organizational Behavior; identify the major job attitudes, classify the main components of attitude, differentiate between emotions and moods, understand the concept and impact of emotional labor and understand the main argument of affective events theory; discuss Hofstede’s five value dimensions with the help of examples, identify the common shortcuts in judging and perceiving others as well as common biases and errors in decision making; classify and describe the traditional and contemporary theories of motivation and give examples as to how these theories are applicable in an organizational setting; explain the usefulness of job characteristics model; differentiate between work groups and work teams, describe the process of group development, identify the different types of teams and explain the team effectiveness model; exhibit familiarity with traditional and contemporary theories of leadership, identify and describe the power bases within organizations, power tactics and impression management techniques used by employees to influence organizational decisions and describe conflict handling strategies used to handle conflicts in organizational context.