New York State Office of the State Comptroller | Evaluated Learning Experience
Human Resources and Administration (Track III)
Upon successful completion of the course, students will be able to: discuss the roles and activities of an agency’s Human Resource Management function (HRM); explain how effective management of Human Resources (HR) can contribute to a company’s business strategy; provide examples of how a strategic approach to HRM may proactively provide a competitive advantage through its human resources; articulate considerations that go into making informed decisions about how to create and link jobs; define how the NYS civil service process and its rules governing State agencies impacts an agency’s ability to implement employment-at-will policies; training and employee development; explain approaches to performance management and how to retain high-performing employees; explain the design and administration of programs that recognize employee contributions; explain the link between employee benefits and organizational competition; a describe what is meant by collective bargaining and labor relations; explain the role of agency strategic planning; discuss the agency’s budget process; define business analysis and its role in developing organizational strategies; define internal controls and risk mitigation; and orally present the final project.
This internship program offers students opportunities to gain the knowledge, skills and abilities to recognize the various core business functions of Human Resources Management, including labor relations and the role of training in continuous learning and its competitive advantage. Students discuss learning management systems; HR planning and recruitment; and job classification in public employment and methods for selection with particular emphasis in the area of positions governed by the New York State Department of Civil Service. Students learn about employee engagement programs; emerging leaders programs; and company succession by immersing themselves within the core business functions of Human Resources and Administration through hands-on professional experience.