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National College Credit Recommendation Service

Board of Regents  |  University of the State of New York

APICS, Inc. | Evaluated Learning Experience

Return to APICS, Inc.

Enterprise Concepts and Fundamentals

Formerly Support Functions
Location: 
Proficiency examination program administered by the national offices of APICS.
Length: 
Variable, depending upon the individual's preparation needs.
Dates: 
Version 1: March 1992 - December 1997. Version 2: January 1998 - December 2001.
Instructional delivery format: 
Proficiency exam
Learner Outcomes: 

Version 1 and 2: Discuss activities that an organization undertakes that usually do not directly create product or bring revenue to the organization, but which support those departments that do; describe the services provided to organizations and why they are important to the overall success of the firm; apply concepts and techniques of total quality management, human resource management, finance and accounting, and information systems and discuss how each supports the organization's goals and contributes to an environment that enables the other areas to carry out their charters.

Instruction: 
Version 1: Three-hour, 125-item examination, covering the various activities of an organization that exist primarily to provide services to the organization. Major content areas and related topics covered include: Total Quality Management - objectives, strategic issues, functional responsibilities, directions, performance measures, and information; Human Resources - objectives, strategic issues, functional responsibilities, directions, performance measures, and information; Finance and Accounting - objectives, strategic issues, functional responsibilities, directions, performance measures, and information; Information Systems - objectives, strategic issues, functional responsibilities, directions, performance measures, and information; Relationships - between quality management and human resources, between quality management and accounting and finance, between information systems and human resources, between information systems and accounting and finance, between human resources and accounting and finance, between quality management and information systems, and among accounting and finance, human resources, and information systems. Version 2: Three-hour, 125-item examination, covering the various activities of an organization that exist primarily to provide services to the organization. Major content areas and related topics covered include: Strategic Fundamentals - the value-driven enterprise, the nature of the enterprise, vision and mission, strategic goals and objectives, core competencies, the value-added enterprise, planning, and measurement of success; Management Concepts - organizational design factors, organizational structures, and managerial functions; Business Processes - identifying and creating demand, designing products and processes, delivering products and services; Support Functions - quality, human resources, finance and accounting, and information systems.
Credit recommendation: 

Version 1 and 2: For this examination, paired with Delivering Products and Services (or its former title, Logistics), in the upper division baccalaureate degree category, 3 semester hours as Inventory Management, Logistics and Distribution Management, or Materials Management in Production/Operations Management, Business Administration, or Management (6/93) (8/99 revalidation). NOTE: This examination and Delivering Products and Services (or its former title, Logistics) must both be completed to receive credit.

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