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National College Credit Recommendation Service

Board of Regents  |  University of the State of New York

ASCM: Association for Supply Chain Management | Evaluated Learning Experience

Delivering Products and Services

Formerly Logistics
Formerly: 
Logistics
Length: 
Variable, depending upon the individual's preparation needs.
Location: 
Proficiency examination program administered by the national offices of APICS.
Dates: 
Version 1: November 1991 - December 1997. Version 2: January 1998 - December 2001.
Instructional delivery format: 
Proficiency exam
Learner Outcomes: 

Version 1 and 2: Upon successful completion of the course, students will be able to:discuss the market-driven activities necessary to plan and control procurement, production and inventory, and distribution; apply specific concepts and techniques in these areas to manage resources, capacity, and inventory levels to support manufacturing or conversion operations in meeting customer needs; and discuss the relationship among and integration of these three areas to enhance customer satisfaction and profitability.

Instruction: 
Version 1: Three-hour, 125-item examination, covering the planning and control aspects of procurement, production and inventory, and distribution and the interfaces among these activities. Major content areas and related topics covered include: Production and Inventory Control - objectives, strategic issues, functional responsibilities, directions, performance measures, and information; Procurement - objectives, strategic issues, functional responsibilities, directions, performance measures, and information; Distribution - objectives, strategic issues, functional responsibilities, directions, performance measures, and information; Relationships - between production and inventory control and distribution, between production and inventory control and procurement, between procurement and distribution, and among production and inventory control, procurement, and distribution. Version 2: Three-hour, 125-item examination, covering the planning and control aspects of procurement, production and inventory, and distribution and the interfaces among these activities. Major content areas and related topics covered include: Identification of the Delivery Strategy - components of customer satisfaction, recognition of constraints, strategic implications, and desired results; Execution and Assessment - resource planning, internal resources, operations, and post-sales support; Continuous Improvement and Innovation - feedback, recognizing gaps between capabilities for delivering products and services and needs of customers, improvements in processes, support systems and measurements, and post-sales support, and managing dynamics.
Credit recommendation: 

Version 1 and 2: For this examination, paired with Enterprise Concepts and Fundamentals (or its former title, Support Functions), in the upper division baccalaureate degree category, 3 semester hours as Inventory Management, Logistics and Distribution Management, or Materials Management in Production/Operations Management, Business Administration, or Management (6/93) (8/99 revalidation). NOTE: This examination and Enterprise Concepts and Fundamentals (or its former title, Support Functions) must both be completed to receive credit.

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