New York City Fire Department | Evaluated Learning Experience
Executive Leadership for Emergency Medical Services (MNG 420)
Version 1: 40 hours (1 week). Version 2: 48 hours ( 6 days).
Version 1: January 2010 - February 2018. Version 2: March 2018 - Present.
Upon successful completion of the course, students will be able to: Version 1: Upon successful completion of the course, students will be able to: identify various social styles to better communicate with employees and the public; identify and describe roles and responsibilities of an EMS Deputy Chief; develop and define strategies for effective meetings; understand how to utilize statistics to improve performance; define issues and concerns with Emergency Medical Dispatch and how to improve communication between dispatchers and field units; identify organizational behavior and how to improve it; understand the benefits and limitations of networking for response duties; describe capabilities of Deputy Chief position in relation to Special Operations Command; identify best practices for effective mentoring; develop effective writing and report processing; define leadership principles needed that benefit subordinates; identify the role of an EMS Deputy Chief at special events; and describe proper interactions with OPI and the press in order to benefit the public and the FDNY. Version 2: Includes all of version 1, with additional time for field internship.
Versions 1 and 2: Major topics taught in this course include: This course is designed for Captains who have been newly promoted to Deputy Chiefs. The course is project-based and conducted mostly in small groups. Major topics include: roles and responsibilities, social styles, effective meetings, radio programming, design and coordination of subway medical plans, emergency medical dispatch overview, networking strategies, leadership roles, live drills/simulations, mentoring, report writing, roles at special events, and media inquiries. Deputy Chiefs make final presentations at FDNY Headquarters. Prerequisite: Advanced Leadership in Emergency Medical Service-Captains Course (MNG300).
Version 1: In the lower division baccalaureate/associate degree category OR in the upper division baccalaureate degree category, 2 semester hours in Emergency Management/Leadership or Fire Science Administration (6/15).Version 2: In the lower division baccalaureate/associate degree category OR in the upper division baccalaureate degree category, 3 semester hours in Emergency Management/Leadership or Fire Science Administration (6/21 revalidation).