New York City Fire Department | Evaluated Learning Experience
Executive Leadership for Emergency Medical Services (MNG 420)
Fort Totten, Bayside, NY
40 hours (1 week).
January 2010 - Present.
Upon successful completion of the course, students will be able to: identify various social styles to better communicate with employees and the public; identify and describe roles and responsibilities of an EMS Deputy Chief; develop and define strategies for effective meetings; understand how to utilize statistics to improve performance; define issues and concerns with Emergency Medical Dispatch and how to improve communication between dispatchers and field units; identify organizational behavior and how to improve it; understand the benefits and limitations of networking for response duties; describe capabilities of Deputy Chief position in relation to Special Operations Command; identify best practices for effective mentoring; develop effective writing and report processing; define leadership principles needed that benefit subordinates; identify the role of an EMS Deputy Chief at special events; and describe proper interactions with OPI and the press in order to benefit the public and the FDNY.
This course is designed for Captains who have been newly promoted to Deputy Chiefs. The course is project-based and conducted mostly in small groups. Major topics include: roles and reponsibilities, social styles, effective meetings, radio programming, design and coordination of subway medical plans, emergency medical dispatch overview, networking strategies, leadership roles, live drills/simulations, mentoring, report writing, roles at special events, and media inquiries. Deputy Chiefs make final presentations at FDNY Headquarters.
In the lower or upper division baccalaureate degree category, 2 semester hours in Emergency Management/Leadership or Fire Science Administration (6/15).