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National College Credit Recommendation Service

Board of Regents  |  University of the State of New York

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New York City Fire Department | Evaluated Learning Experience

Executive Leadership for Emergency Medical Services (MNG 420)

Location: 

Fort Totten, Bayside, NY

Length: 

40 hours (1 week).

Dates: 

January 2010 - Present.

Instructional delivery format: 
Traditional classroom model
Learner Outcomes: 

Upon successful completion of the course, students will be able to: identify various social styles to better communicate with employees and the public; identify and describe roles and responsibilities of an EMS Deputy Chief; develop and define strategies for effective meetings; understand how to utilize statistics to improve performance; define issues and concerns with Emergency Medical Dispatch and how to improve communication between dispatchers and field units; identify organizational behavior and how to improve it; understand the benefits and limitations of networking for response duties; describe capabilities of Deputy Chief position in relation to Special Operations Command; identify best practices for effective mentoring; develop effective writing and report processing; define leadership principles needed that benefit subordinates; identify the role of an EMS Deputy Chief at special events; and describe proper interactions with OPI and the press in order to benefit the public and the FDNY.

Instruction: 

This course is designed for Captains who have been newly promoted to Deputy Chiefs. The course is project-based and conducted mostly in small groups. Major topics include: roles and reponsibilities, social styles, effective meetings, radio programming, design and coordination of subway medical plans, emergency medical dispatch overview, networking strategies, leadership roles, live drills/simulations, mentoring, report writing, roles at special events, and media inquiries. Deputy Chiefs make final presentations at FDNY Headquarters.

Credit recommendation: 

In the lower or upper division baccalaureate degree category, 2 semester hours in Emergency Management/Leadership or Fire Science Administration (6/15).

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