This learning experience is an introduction to the function of management and the context in which organizations operate.  Major topics include: international management, environmental concerns, ethics, the role of technology, managing diversity, and business strategy and service quality, job analysis, personnel selection, individual differences, motivation and training, the role of perceptions and attributions, and the management of productivity. Students examine the theory and fundamental concepts of management including planning, organization, leadership, and control, the evolution of management thought, function and practice and stresses current approaches and emerging concepts. The course of study necessary to be prepared for the proctored proficiency examination consists of lessons based on the readings from the textbook. Students are encouraged to answer all the review questions and quizzes for each chapter.